Batji Terms & Conditions – A Complete Guide to User Rights and Responsibilities

Batji (batji.biz) is an online gaming and betting platform. By using this platform, you confirm that you have read and agreed to abide by these terms and conditions. If you disagree with any of them, please refrain from using batji.

These terms and conditions are written in plain, clear language so all batji users can easily understand them. batji always aims to avoid complex legal jargon and present its terms as simply and transparently as possible. If anything is still unclear, please don't hesitate to contact our Help Center.

Batji reserves the right to refuse service to residents of certain countries, particularly where online gaming is prohibited by law. Users are responsible for complying with the laws of their own country.

To register on batji, you must provide accurate and up-to-date information. Accounts created with false or incorrect details may be closed at any time and any deposited funds may be forfeited.

• Each person may hold only one account. If multiple accounts belonging to the same individual are found, all of them will be closed.
• The name, date of birth, and phone number provided at registration must be accurate.
• Keep your account password strong and never share it with anyone.
• Sharing your account with any third party is strictly prohibited.
• If KYC verification is not completed after registration, large withdrawal requests may be placed on hold.
• If your details change (e.g. phone number), notify support immediately.

Batji strictly does not provide services to anyone under the age of 18. By registering, you confirm that you are 18 or older. Proof of age may be requested at any time.

In cases of suspicion, batji may initiate age verification on its own. If proof is not submitted, the account will be suspended. If the account holder is found to be underage, all deposited funds will be returned, but any winnings will be forfeited.

Deposits and withdrawals on batji can be made via Mobile Pay, Nagad, and Rocket. Each transaction type has its own specified limits.

• Withdrawals can only be processed via the same payment method used for the original deposit.
• If a deposit fails, please contact support within 24 hours.
• Withdrawal processing is subject to KYC completion.
• Batji does not charge any withdrawal fees, though the payment provider may apply their own charges.
• For suspicious transactions, batji may place a hold on withdrawals pending verification.

Batji regularly offers a variety of bonuses and promotions. Each offer comes with specific terms and conditions, which are detailed on the relevant promotion page.

There are general rules to follow when placing bets on batji. These rules apply equally to all players and are in place to ensure a fair environment.

• Once a bet is confirmed, it cannot be changed or cancelled, unless a cash-out feature is available.
• If a bet is voided due to a technical error, your stake will be refunded.
• If a match is abandoned or the venue changes in Sports Betting, batji will handle the situation in accordance with its official policy.
• Odds may change during live betting. The odds in effect at the time a bet is confirmed will be the ones that apply.
• Batji reserves the right to set maximum limits on any bet.

If any of the following activities are proven, batji reserves the right to close the account and forfeit the balance.

• Creating multiple accounts to claim bonus benefits.
• Using automated bots or software to play games.
• Collusion — where two or more players work together to strategically bet against each other.
• Exploiting technical vulnerabilities or bugs to gain an unfair advantage.
• Using funds from money laundering or illegal sources.
• Operating an account using a false identity or fraudulent documents.
• Threatening or harassing other users.

Batji reserves the right to temporarily suspend or permanently close any account for any reason. In most cases, a reason will be provided and an opportunity to appeal will be given.

Users may close their account at any time by contacting support. Please withdraw any remaining balance before closing your account.

Batji is committed to delivering the highest quality of service. However, certain disruptions may occur that are beyond batji's control — such as internet outages, power failures, game provider server issues, or other technical problems.

If your connection drops during a game and the outcome has already been determined, that result stands as final. If a bet remains incomplete due to a technical issue, your stake will be refunded.

Keeping your personal information private is a core responsibility of batji. We do not sell your data to any third parties. Your information is used solely for service delivery, identity verification, and legal compliance.

For more details, visit our Privacy Policy View page.

Batji reserves the right to update these terms at any time. For significant changes, registered users will be notified in advance via email or SMS. Minor changes will be reflected on this page only.

Continuing to use the service after any changes have been made constitutes acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions about these terms or wish to raise a complaint, please contact our Help Center. batji takes every user complaint seriously.

• Email: support@batji.biz
• Live Chat: Available 24/7 via the website or app
• Complaint deadline: within 30 days of the issue
• Target response time: initial reply within 24 hours

For further assistance, please reach out to our Help Center View page.